ChamberTrust® Privacy Policy

ChamberTrust Management International Inc. - CTMI-eVault Privacy Policy

1. Introduction

ChamberTrust Management International Inc. ("CTMI"), a company incorporated in British Columbia, Canada, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our online service, CTMI-eVault (the "Service") which is for business use only. CTMI-eVault is a multi-layer encrypted and secured file upload system with auto-notarization and receipt generation via SHA256 hashing. This policy applies to all users of the Service and works in conjunction with the CTMI-eVault Terms.

2. Information We Collect

We collect the following types of information:

• Account Information: When you create a CTMI-eVault account, we collect information such as your name, email address, and a chosen password.
• Uploaded Files: The files you upload to CTMI-eVault are the primary data processed by the service. We do not inspect the content of your uploaded files (see section 4 regarding security and access).
• Technical Information: We automatically collect technical information about your use of the Service, including your IP address, browser type, operating system, referring website, and pages visited. This information is used for analytics, to improve the Service, and for security purposes.
• Usage Data: We collect data about how you use the Service, such as the date and time of uploads, file sizes, and the number of files uploaded.
• SHA256 Hashes/Receipts: We generate and store SHA256 hashes as receipts for your uploaded files. These hashes are used for verification and proof of upload. Emails with the account name, date and time, file title uploaded and the unique SHA256 code for the file are shared with CTMI staff and select law firm(s). These confirmation emails DO NOT include the actual file or any of its contents.
• Payment Information: Payment information (e.g., credit card details) is handled through a highly reputable and secure third-party payment processor (see section 6). CTMI does NOT collect or store any credit card or other financial details on its server(s).

3. How We Use Your Information

We use your information for the following purposes:

• Providing the Service: To operate and maintain CTMI-eVault, including processing your file uploads, generating receipts, and providing access to your files.
• Account Management: To manage your account, including verifying your identity, providing customer support, and responding to your inquiries.
• Improving the Service: To analyze usage data and improve the functionality, security, and performance of CTMI-eVault.
• Security: To protect against fraud, unauthorized access, and other security threats.
• Communication: To send you service-related announcements, updates, and notifications.
• Legal Compliance: To comply with applicable laws and regulations.

4. Security and Access

• Encryption: CTMI-eVault utilizes multi-layer encryption to protect your uploaded files both in transit and at rest. We employ industry-standard encryption protocols.
• Access Control: Access to your uploaded files is restricted to you, the account holder. CTMT employees do not have access to the content of your uploaded files. Access is controlled through your account credentials.
• Data Storage: Your files are stored on secure servers located in Canada.
• SHA256 Hashing: The unique SHA256 hash generated for each file serves as a cryptographic fingerprint, allowing you to verify the integrity of your uploaded file.
• Data Retention: We will retain your uploaded files and associated data for as long as your account is active or as required by law. Upon account termination, we will securely delete your data.

5. Disclosure of Your Information

We will not sell, rent, or share your personal information with third parties other than outlined below. We may disclose your information in the following limited circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating the Service (e.g., payment processors). These service providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order from the relevant Canadian legal authority.
• Law Enforcement: We may disclose your information to law enforcement agencies if we believe it is necessary to investigate or prevent illegal activity.
• Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. You will be notified of any such transfer.

6. Payment Processing

If you purchase a subscription to CTMI-eVault, your payment information is processed by a third-party payment processor (e.g., Stripe). We do not store your credit card details on our servers. The payment processor's privacy policy will govern the handling of your payment information.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to legal requirements.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
• Complaint: You have the right to file a complaint with the appropriate privacy authority if you believe we have violated your privacy right.

8. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your browsing activity. This information is used to improve the Service and personalize your experience. You can control cookies through your browser settings. Session cookies have to be enabled.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.